Mediation & Restorative Justice
Client Data Management for Mediation and Restorative Justice
Outcome Tracker provides an online platform with built-in features for Social Service agencies and the ability to customize for local needs. Mediation and Restorative Justice programs across North America utilize Outcome Tracker to manage cases, record services, and report on outcomes/impact over time.
- Work with case records or access each client/participant individually
- Handle case management, referrals, and services
- Receive online inquiries, applications, surveys, and assessments
- Store and access key documents
- Gather and report on social service outcomes indicators
- Exchange data with other systems with scheduled imports/exports
Join an upcoming webinar to learn how you can benefit from Outcome Tracker.
Configure Outcome Tracker for your program’s needs
We’ll help you configure Outcome Tracker for your current needs and teach you to adapt Outcome Tracker as your needs grow
- Add fields & forms
- Surveys & Assessments
Reach out to clients via their computer or phone
Engage with your clients online. Enable them to enter data for you. Or give them a nudge.
- Online inquiries
- Online applications
- Online surveys
- Web and mobile portals
- Electronic Signatures
- Email messages
- Text messages
Use data to help tell the story of your impact
Use existing reports or create new ones. You don’t need to be a programmer. We’ll teach you how.
- Create queries
- Analyze with Crosstabs
- Show outcome indicators over time
- Illustrate with Charts
Exchange data with other organizations and systems
Interface your Outcome Tracker data with other systems to increase effectiveness and eliminate double entry.
- Export to spreadsheet
- Schedule exports/imports
- Import from spreadsheet
- Synch with Emma or Constant Contact
Keep your confidential data secure
Control who sees your data and limit what they see.
- Custom user security
- Externally tested security measures
- Data stays on your country's soil (US or Canada)
VistaShare works with your project team to build out the Outcome Tracker platform according to your needs, train you how to use the system, and teach you how you can adapt Outcome Tracker as your needs grow.
Your VistaShare trainer will work with you to understand your agency’s needs, including data collection (e.g., applications, surveys), outcome indicators, process flow, and reporting needs.
You don’t need to start with a blank slate. Your trainer will create an initial configuration based on the assessment.
A series of training sessions will teach your team how to use Outcome Tracker day-to-day and how to to adapt the database to meet future requirements. Self-paced tutorials are also used during the training process.
VistaShare will help you to import your data into Outcome Tracker.
Following the implementation project, the Customer Support Team and the Outcome Tracker Help Desk will help you get the most out of Outcome Tracker.
Outcome Tracker pricing consists of:
This one-time fee covers licensing plus initial implementation hours for your organization.
On-site and/or remote training, consulting services, custom report writing, and data conversion services are provided according to your needs.
The monthly subscription includes product enhancements, support, and data hosting/backup/security.
Outcome Tracker pricing is tiered based on several factors, including program size. In addition to single-agency licenses, Outcome Tracker can be licensed for a network of organizations at a discounted rate. Please contact us for details.