Community Action Agencies
Outcome Tracker provides an online platform for your Community Action Agency to manage client data throughout all the phases of your client interactions:
Inquiry → Application/Intake → Services → Outcomes/Impact
Community Action Agencies use Outcome Tracker to help manage a variety of economic development and social service programs, including:
- Emergency Assistance
- Energy Assistance
- Family Services
- Food and Nutrition
- Income Management and Self-Sufficiency
- Individual Development Accounts
- Microenterprise Development
- HUD Housing Counseling
Outcome Tracker provides Community Action Agencies with the ability to track and report on National Performance Indicators (NPI). It provides the adaptable online platform to handle multiple programs and requirements.
Because of the mix of economic development and family service programs, Outcome Tracker provides a unique solution for Community Action Agencies. Join an upcoming webinar to learn how you can benefit from Outcome Tracker.
Configure Outcome Tracker for your program’s needs
We’ll help you configure Outcome Tracker for your current needs and teach you to adapt Outcome Tracker as your needs grow. Configure Outcome Tracker for clients, businesses, and more.
- Add fields & forms
- Surveys & Assessments
Reach out to clients via their computer or phone
Engage with your clients online. Enable them to enter data for you. Or give them a nudge.
- Online inquiries
- Online applications
- Online surveys
- Web and mobile portals
- Self-enrollment & fee payment for classes
- Email messages
- Text messages
Use data to help tell the story of your impact
Use existing reports or create new ones. You don’t need to be a programmer. We’ll teach you how.
- Create queries
- Analyze with Crosstabs
- Show outcome indicators over time
- Illustrate with Charts
Keep your confidential data secure
Control who sees your data and limit what they see.
- Custom user security
- Externally tested security measures
- Data stays on your country's soil (US or Canada)
VistaShare works with your project team to build out the Outcome Tracker platform according to your needs, train you how to use the system, and teach you how you can adapt Outcome Tracker as your needs grow.
Your VistaShare trainer will work with you to understand your agency’s needs, including data collection (e.g., applications, surveys), outcome indicators, process flow, and reporting needs.
You don’t need to start with a blank slate. Your trainer will create an initial configuration based on the assessment.
A series of training sessions will teach your team how to use Outcome Tracker day-to-day and how to to adapt the database to meet future requirements. Self-paced tutorials are also used during the training process.
VistaShare will help you to import your data into Outcome Tracker.
Following the implementation project, the Customer Support Team and the Outcome Tracker Help Desk will help you get the most out of Outcome Tracker.
Outcome Tracker pricing consists of:
This one-time fee covers licensing plus initial implementation hours for your organization.
On-site and/or remote training, consulting services, custom report writing, and data conversion services are provided according to your needs.
The monthly subscription includes product enhancements, support, and data hosting/backup/security.
Outcome Tracker pricing is tiered based on several factors, including program size. In addition to single-agency licenses, Outcome Tracker can be licensed for a network of organizations ("Enterprise License"). Please contact us for details.