Privacy Policy

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VistaShare Privacy Policy

VistaShare respects the privacy of anyone who uses the VistaShare Web site (www.VistaShare.com) and the VistaShare Online applications.

VistaShare gathers important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.

VistaShare provides its service to you subject to the VistaShare Terms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service. We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change.

Collected Information

We require people who register to use the VistaShare online applications (the “Services”) to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, organization name, address, phone number, e-mail address, in addition to financial and billing information, such as billing name, address and electronic funds transfer information. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional organization information, such as number of people served. You can opt out of providing additional information by not entering it when asked.

VistaShare does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.

VistaShare uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support@VistaShare.com.

All financial and billing information that we collect through the VistaShare.com Web site and the Services is used solely to bill for the Services. VistaShare does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the VistaShare Terms of Service, we do not disclose to any third party the information provided.

VistaShare has integration relationships with third-party companies and individuals (“Integration Partners”). These relationships extend the functionality of the VistaShare Online Services and the Integration Partner application or service (“Integrated Service”) by allowing the VistaShare Online Services and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay VistaShare for use of the VistaShare Online Services and use this Integrated Service are considered customers of both VistaShare and the Integration Partner. VistaShare and an Integration Partner may share customer contact and account data with respect to their integrated business relationship with the customer. The sharing of this information allows VistaShare and the Integration Partner to establish the identity of the shared customer. Shared contact and account data is governed by the VistaShare Terms of Service.

Other third parties, such as content providers, may provide information on the Web site, but they are not permitted to collect any information, nor does VistaShare share any personally identifiable user information with these parties.

VistaShare customers use the VistaShare Online Services to host data and information. VistaShare will not review, share, distribute, print, or reference any such data except as provided in the VistaShare Terms of Service, or as may be required by law. We will view or access individual records to resolve a problem or support issue or to determine the number of customers being served (which impacts your monthly subscription fee). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords.

VistaShare may also collect certain information from visitors to the Web site and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the VistaShare Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.

Cookies

Cookies are files Web browsers place on a computer’s hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. VistaShare uses a persistent encrypted cookie to save and retrieve individual authentication information as well as other per-client device preferences. VistaShare issues a mandatory session cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services will be denied.

Third Party Sites

The VistaShare Online Services and Web site contain links to other Web sites. VistaShare is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Security

VistaShare has security measures in place for VistaShare Online Services to help protect against the loss, misuse and alteration of the data under VistaShare’s control. Secure Socket Layer (SSL) technology is being implemented to protect information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. VistaShare also implements an advanced security model based on encoded session identifications and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, VistaShare requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

Opt-Out Policy

VistaShare offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to support@VistaShare.com.

Correcting and Updating Your Information

To update or change registration information, to update billing information, or to discontinue the Services, send an e-mail to support@VistaShare.com.

Additional Information

Questions regarding this Privacy Policy or the security practices of the Services should be directed to VistaShare at support@VistaShare.com.